Request Pest Control
To ensure your request takes place, please read the following information:
| We don't treat | Woodlice, Slugs, Snails, Spiders, Badgers, Bats or Bees. |
| Charges | Charges apply for private properties. There is no charge for NCC properties. Please enter your address below to see the pricing for your specific property and pest. |
| Call Out Charges | There is a non-refundable £24 call out charge for wasps if the request is found to be bees or a bees nest. Please ensure you have wasps for treatment. There is a non-refundable £24 call out charge for mites if we attend and treatment is not required. This also applies if we find that it is the environmental conditions within the house that causes the problem and a treatment would not be of any benefit. |
| Preparation | Please make sure the areas to be treated are vacuumed and cleared of belongings and furnishings. This is not needed for rodent treatments but we will need easy access to possible infestation areas. Please note that our staff will not carry out any building work such as joinery. They are not able to fill holes in walls or gardens, or do things like remove kitchen units or decking, or replace missing roof tiles. |
| On the day | This is an all day appointment, which can be any time from 7.45am till 4.30pm on weekdays. You need to be at the property even if the pest treatment is outside as we need to confirm that we are looking in the right place and that treatment is carried out and signed off. |
| After Treatment | For insect, flea and beetle treatments you may not be able to enter a treatment area for up to 4 hours depending on the pest type and treatment applied. Pest Controllers may also need to arrange a follow up visit with you. |
| Contract Customers | If you are an existing contract customer and need treatment please email pest.control.group@newcastle.gov.uk to arrange treatment or if you have business query. |
| On the day | On the day of the visit, please can you ensure that all pets are secured in a separate room. |