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Request Replacement Bins and Caddies

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To ensure your request takes place, please read the following information:

Bin If your bin is missing, badly damaged or stolen you can request a replacement.
Timescale Depending on the available bin stock delivery can take up to 40 days. You will get an approximate delivery date when you complete the forms.
Damaged bin or caddy If your bin or caddy is badly damaged you must mark or label the damaged item and leave it in an accessible place for the crews on the replacement delivery date
Multiple Bins If crews see multiple unauthorised bins on site they may not deliver your order
Back Lanes Orders for replacements in back lane areas will be delivered to the FRONT of your property, not left in the back lane. Please leave any broken items at the FRONT for swapping on the delivery date.