Request removal of an unwanted or broken bin
To ensure your request takes place, please read the following information:
| Businesses and Commercial Premises | This form is for individual domestic residences only. Please visit our Commercial Waste pages for details about collecting broken bins from business customers |
| Bin | If you have a bin or caddy that is broken or not needed, please use this form. Make sure the bin or caddy is empty and accessible to the teams. |
| Timescale | Depending on how busy the service is, it may take up to 10 working days. You will get an approximate removal date when you complete the forms. |
| Broken Bins | Please leave any broken bins or caddies empty, visible and accessible for crews to remove. If possible please put a note on the bin or caddy marking it for removal. |
Location Search
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Important Information
Before submitting a request, please review the information provided. It outlines what services we do and do not offer, along with key considerations. By ticking the confirmation box, you acknowledge that you have read and understood these details. Requests that do not meet the stated criteria may not be processed.
Location Search
You can begin by entering part of an address or postcode. Matching results will appear in a table. If no results are found, you may restart the search. Certain request types allow you to use your device’s location—this feature is only available within the boundary of Newcastle upon Tyne.
Some requests also support location search by ID, such as smart litter bins or traffic signals. If the ID does not return a result, you can search by the nearest address or location and select it from the map.