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Apply for an Assisted Lift

To ensure your application is completed, please read the following information:

Who We offer assisted collections for any resident who may experience genuine difficulties in placing their bin out for collection and who does not have anyone aged 16 or over to assist them.
Timescale It may take up to 4 weeks for your application to be processed and your assisted lift starting.
Rejections If your application is not successful, you will receive a letter from the Council within 7 days. Otherwise, your address will be added to the assisted collection system and you assistance will begin.
Cancellations If you need to cancel the service you can only do this by phone. Please call 0191 2787878 and ask for "Envirocall"

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