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Request removal of an unwanted or broken bin

To ensure your request takes place, please read the following information:

Businesses and Commercial Premises This form is for individual domestic residences only. Please visit our Commercial Waste pages for details about collecting broken bins from business customers
Bin If you have a bin or caddy that is broken or not needed, please use this form. Make sure the bin or caddy is empty and accessible to the teams.
Downsizing If you want to exchange your standard size blue or green bin for a smaller, skinny bin you need to speak to us to arrange this. Please call 0191 2787878 and ask for ‘bins’.
Timescale Depending on how busy the service is, it may take up to 10 working days. You will get an approximate removal date when you complete the forms.
Broken Bins Please leave any broken bins or caddies empty, visible and accessible for crews to remove. If possible please put a note on the bin or caddy marking it for removal.